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Missed a ferry or a bus

What to do, and what it affects further down the trip.

Tell us as soon as you can. The usual problem is not the missed connection itself but the check-in you will now reach late — we can call ahead.

If a missed sailing puts a flight at risk, contact the airline first and us second.

Cancelled ferries, closed roads and what BEST can do.

Moving dates, changing the room, or adding a traveller.

Did that not cover it?

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